Aftersales
ACT Crane put the central into service in 2017 with the aim of providing direct contACT with customers, providing repair and training support to authorized services. The central service, which was established in Istanbul, started to work within the framework of ISO 9001 quality standards in a short time.
In our workshops, your machines are in our safe trust. The most sterile and widest possibilities are provided for the revisions of your machines. Our hobby room is also at your service, which allows your operators to rest and monitor their machines. Please send your appreciation/complaint to us by filling out the form in the section 'ContACT'.
Regards.
WE ARE HAPPY TO PROVIDE 7/24 SERVICES TO YOU, OUR VALUABLE CUSTOMERS, WITH OUR EXPERIENCED PROFESSIONAL SERVICE CREW; REGARDING THE PORT MACHINERY OF SENNEBOGEN, ATLAS, GOTTWALD, LİNDE, FUCHS, AND LIEBHERR.
ACT CRANE Central Service provides long-term machine life with trained service specialists and the principle of always using original spare parts. Adhering to the goal of continuous improvement, the training ACTivities supported by the Central Service proceed uninterruptedly. Thanks to these trainings given by engineers from abroad or in Turkey, it is aimed to reach the shortest malfunction detection and repair times.
We, as the after-sales team of ACT Machinery, adopted standing by you when needed as a principle. Standing watch for you when out of working hours and/or bank holidays is a pleasing mission for us.
We use the latest technology in order to maintain the productivity of your machines like the first day. As soon as your call arrives at our department, our nearest mobile service will arrive at your site.
Our engineers and technicians in our mobile services reach you with optimum spare parts in order to solve your problems instantly and on-site. With the expertise assessed in the field, the solution to your damage can be also resulted in bringing your machine to our workshops. In these cases, all your needs such as transportation are resolved by us.